Information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. We use a platform called Statcounter to measure and collect session information, including length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

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Specific information we collect

When you purchase an item on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

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How we store & use site visitors' personal information

New Hope Daylilies is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by New Hope Daylilies adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How we communicate with visitors to our site

 We may contact you to notify you regarding any items you purchase. To resolve a dispute. If you have subscribed to receive updates to send newsletters about New Hope Daylilies, For these purposes we may contact you via email, telephone, and postal mail.

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How to request to have your personal information removed

If you don’t want us to send you further updates, please contact us at hello@newhopedaylilies.co.uk

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at hello@newhopedaylilies.co.uk